Thank you for shopping with Bean To Cup. We deliver coffee machines, coffee, accessories and related products throughout South Africa.
Standard Delivery Charges
A flat delivery fee of R180 applies to standard deliveries within South Africa.
Orders of R3,000 or more qualify for free standard delivery, subject to the exclusions below.
Large, heavy or unusually sized products may require a separate delivery quotation. This may include certain commercial coffee machines and oversized equipment.
Deliveries to outlying or remote areas may also attract additional courier charges. If an additional charge applies, Bean To Cup will contact you before dispatch.
Delivery Times
Orders for in-stock products are normally processed within 1–2 working days.
Standard delivery generally takes approximately 3–5 working days after dispatch, depending on the delivery location.
Delivery times are estimates and may vary due to courier schedules, public holidays, weather, operational delays or circumstances outside Bean To Cup’s reasonable control.
Overnight & Next-Day Delivery
Overnight or next-day delivery may be available on request.
Additional courier charges apply to overnight and next-day delivery outside Johannesburg and Cape Town. The applicable charge will depend on the destination, parcel size, weight and courier service available.
Please contact Bean To Cup before placing your order if you require an urgent delivery.
Bean To Cup uses independent third-party courier companies. Overnight and next-day services are therefore subject to the courier company’s collection and delivery schedules.
While we will make every reasonable effort to dispatch urgent orders using the requested service, next-day delivery cannot be guaranteed by Bean To Cup once an order has been handed to the courier.
Showroom & Display Products
Selected products may be available to view and demonstrate at a Bean To Cup showroom even when packaged stock is not immediately available at that location.
Customers may order and pay for a product directly at the showroom. Where the product is not immediately available for collection, Bean To Cup will order or transfer the required stock and dispatch it to the customer once received.
Alternatively, customers may arrange to collect the product from the showroom once it becomes available.
Display and demonstration units are not necessarily the units supplied to customers. Unless specifically agreed otherwise, a new unit will be supplied.
All orders remain subject to product availability. Where stock needs to be ordered from a supplier or transferred between locations, the estimated fulfilment and delivery timeframe will be communicated to the customer.
Once the product is available for dispatch, the standard delivery terms and charges outlined in this Shipping & Delivery Policy will apply.
Product Availability
Stock availability can change throughout the day as products are sold online and in-store.
If a product becomes unavailable after an order is placed, Bean To Cup will contact the customer as soon as possible with an updated delivery estimate or available alternatives.
Outlying Areas & Special Deliveries
Outlying and remote areas may fall outside our standard courier rates and delivery timeframes.
Additional charges may also apply to unusually large, heavy or multi-parcel orders.
Where additional courier charges are required, Bean To Cup will contact the customer before dispatching the order.
Delivery Information
Customers must provide a complete and accurate delivery address, contact number and postal code.
Incorrect or incomplete delivery information may result in delays or additional courier charges.
Collections
Collection may be available from selected Bean To Cup locations by prior arrangement.
Please wait for confirmation that your order is ready for collection before travelling to the store.
Need Help?
For questions regarding delivery charges, urgent deliveries, outlying areas or product availability, please contact Bean To Cup.
Email: info@beantocup.co.za
Telephone: +27 10 335 1070